Today, retailers are caught in an operational dilemma: unpredictable disruption requires new approaches. Your consumers expect you to engage with them on their terms, whenever, wherever and however. Developing a loyal core of consumers is key to relevance and growth.
By the Numbers
Retail is always changing. It’s always on. And it’s in a state of unprecedented disruption. For GrowthOps’ clients today’s climate is an opportunity to address customers’ needs before the competition, enhancing experiences at every touchpoint.
of shoppers say they feel retailers don't truly know them.
of shoppers say technologies and innovations improved their experience.
(National Retail Foundation)
of consumers say that a company knowing how they use products and services is very important to winning their business.