Our focus on customer experience and customer insights helps energy and utility clients connect with in-charge customers in ways they haven’t before, from new products and devices to responsive ways to interact.

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By the Numbers

Your customers are the key to your growth. By providing them with new intelligent platforms, user-friendly billing systems and connected experiences across all channels, you’ll build a loyal user base and continue to attract new users.
of utility leaders say that providing a good customer experience is their top  priority.

of energy executives feel their technology isn't keeping pace with the industry.

of utility customers who have had a negative experience are still members after a year, compared to 74% of those who’ve had positive experiences.
(Harvard Business Review)
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Snapshot: Services Provided

“I love how simple the online interface is to get all the basic things done.”
Kelly Brimbore, Newcastle

“GrowthOps has consistently challenged our status-quo by proposing aggressive, yet attainable, growth objectives specific to our business situation. Their approach balances our priorities, resources and constraints.”

EVP, Utility Services
See the Case Study
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Featured Utility & Energy Clients

“We just loved the flexibility and ease of use of Spark.”
Avg. after 600 ratings.
“I love how simple the online interface is!”

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